Welcome to Bairathi Gems (“we,” “our,” “us”). This Shipping Policy provides details about our order processing, shipping procedures, and delivery timelines. We are dedicated to ensuring that your orders are handled efficiently and arrive in a timely manner.
1. Order Processing
1.1 Order Processing Time
All orders are processed within 24 hours of receipt. This includes verifying payment, preparing your items, and packaging them for shipment.
1.2 Order Confirmation
After processing, you will receive an email confirmation containing your order details and an estimated shipping date.
2. Shipping and Delivery
2.1 Shipping Time
Orders are shipped within 2 business days following processing. Shipping times may vary based on your location and the shipping method chosen at checkout.
2.2 Delivery Time
Typically, orders are delivered within 5-7 business days from the date of shipping. Delivery times are estimates and may be affected by factors such as local postal services and delivery conditions.
3. Shipping Rates
Shipping rates are calculated based on your location and the weight and dimensions of your order. Shipping costs will be displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
5. Shipping Restrictions
Currently, we ship to addresses within [Your Country]. We do not offer international shipping at this time. We are not responsible for delays or issues caused by shipping carriers or incomplete shipping information provided by the customer.
6. Address Changes
If you need to update your shipping address, please contact us immediately. Once an order has been processed or shipped, we cannot make changes to the shipping address.
7. Shipping Issues
If you encounter any issues with your shipment, such as delays, lost packages, or damaged items, please contact us promptly:
Email: jewelsemp1857@gmail.com
We will work with you and the shipping carrier to resolve any issues and ensure your satisfaction.
8. Contact Us
For questions related to shipping, order status, or any other inquiries, please reach out to us at:
Email textilemahal@gmail.com
Thank you for shopping with shree carpet mahal. We appreciate your business and are committed to providing
you with exceptional service.